BOOKINGS NOW BEING TAKEN FOR 2013 - please call for details

INADOWN FARM BOOKING CONDITIONS

Inadown Farm and Riding Stables stands in its own farmland at Newton Valence, facing south with wonderful views. It really is a peaceful place to stay. The farm frequently has sheep and cattle grazing, you are welcome to walk over some fields (please ask on arrival), but we ask that you respect the animals. Please keep dogs on a lead and close any gates after you. The adjacent Riding Stables, School and Livery will frequently have horses tethered or being ridden and so we also ask that you drive in and out and alonmg the lanes with care and to be observant when in the stable yard.

1. THE CONTRACT
1.1.The contract entered into is between Hamish and Lindy Janson (the Owners) and the person completing and signing the Booking Form or making the phone call to book (the Hirer). Or if the booking is made online, the person undertaking the booking transaction and payment, in each case you are also deemed to have read and accepted these Terms and Conditions at that time.
1.2 The contract is not effective until the required payment has been received and confirmation sent from the Owner to the Hirer.

2. BOOKING
2.1. Bookings cannot be accepted from:
a. Persons under the age of 18 years
b. Parties where the majority of members are under 18 years (except families or supervised groups)
c. Single sex parties
2.2 The number of persons occupying a property must not exceed the maximum stated in the current property description. Babies under 2 who do not occupy a bed are not normally counted as a member of a party.Baby equipment is available to hire as follows:
Baby Kit, (Travel Cot, Highchair, Stairgate) @ £20 per kit per week
Travel Cot @ £10 per week
Highchair @ £10 per week
Stairgate @ £10 per week
2.3 The person who signs the booking form (the Hirer) will be responsible for all persons included on the form and should ensure that they are aware of the booking conditions.
2.4 The owner reserves the right to decline any booking or refuse to hand over a key to any person who has not complied with booking conditions.

3. RESERVATION
3.1 Provisional reservations can be accepted by telephone and must be confirmed within 7 days by payment of the required deposit or full amount as appropriate.
3.2. Provisional reservations will be cancelled after 7 days without further reference.
3.3 To secure a reservation:
a. Complete all parts of the booking process online or by calling us.
b. Send the payment as agreed, either the 30% deposit or the full cost of the holiday as appropriate - see 3.5 below.
c. Pay the balance of the cost six weeks before the holiday is due to start (It should be noted that reminders are not sent out)
3.4 If the balance is not received within the time specified the Owner reserves the right to cancel the booking and retain the deposit.
3.5 Bookings made within six weeks of the start of the holiday require payment in full at the time of booking.
3.6 Payment can be made by cheque payable to Inadown Livery Stables; please send cheques to:

Inadown Farm Livery Stables
Newton Valence Farm
Selborne Road
Alton
Hampshire
GU34 3RN

or by any bank transfer to account Santander Bank - Branch No. 09-01-50, Account No. 01607693 (remitter to pay all charges),
Payment for overseas bookings can be made by cheque drawn on a London bank payable in Sterling or by eurocheque or cheque or by interbank transfer as above plus these details IBAN - GB65ABBY09015001607693. BIC - ABBYGB2LXXX, remitter to pay all charges.

or Bookings made online may be settled by card payment via a secure server, please follow the instructions on the relevant booking screen.

4.0 CANCELLATION
4.1 Once a booking is confirmed the Hirer is responsible for the total cost of the holiday.
4.2.In the event of cancellation by the Hirer the Owner will endeavour to re-let the property and if successful may refund any monies paid less the deposit which is non-returnable.

5.0 CANCELLATION INSURANCE
5.1. It is highly recommended that the renting client has in place a current insurance policy to cover them in case of cancellation.
5.2. If the reason for the cancellation is covered by the policy and the relevant documents are produced, the responsibility to pay the cost of hire may be met by the insurers. This will be a matter between the client and the Insurance Company concerned.
5.3. In the event of cancellation for any cause not covered by the cancellation insurance, the Owner will endeavour to re-let the property and if successful may refund any or all monies paid less the non-returnable deposit.

6.0 BOOKING ALTERATIONS
6.1 Any changes in holiday dates will be subject to the agreement of the Owner.
6.2 Any alteration to a booking by the Hirer will be subject to an administration charge of £15.
6.3 Any request by the Hirer for transfer of booking to another property will be treated as a cancellation of the original reservation.
6.4 If for reasons beyond its control the Owner has to cancel or alter arrangements made for the Hirer it will make every effort to offer an alternative property if one Is available.
6.5. If the Hirer does not accept the alternative offered the Owner will return to the Hirer any monies paid, whereupon the liability of the owner will cease.

7.0 DAMAGE, LOSS AND NUISANCE
7.1 The Hirer agrees:
a. That the supervision of children, babies, dogs and any adults requiring care remains the responsibility of the Hirer at all times.
b. To be responsible for leaving the accommodation in good order and clean condition, otherwise a cleaning charge will be levied.
c. To pay for any damage or loss however caused, excluding reasonable wear and tear incurred during occupation.
d. Not to cause nuisance or annoyance of nearby property.
e. To allow reasonable access to the property by the Owner if it is deemed necessary.
7.2 If in the opinion of the Owner any person is not suitable to continue their occupation of the property because of unreasonable behaviour damage or nuisance to other parties, the contract may be discharged and the Owner may reposess the property immediately. The Hirer will remain liable for the whole cost of hire and no refund shall be due.

8.0 OCCUPANCY
Occupancy shall be from 4pm on the day of arrival to 10 am on the day of departure, unless special arrangements have been made (the housekeeper has only a limited time to prepare the property for the next guests, and you are asked to respect this).

9.0 SERVICES
The Hirer must pay the Owner for all telephone, electricity, gas and fuel consumed during occupation before departure, unless supply is included in the tariff or by coin operated meter.

10.0 DOGS and CATS
10.1 In order to ensure that the Owner continues to welcome dogs the Hirer must undertake the following
a. There must be no more than two dogs at the property at any time. The cost is £20 per dog per week - maximum two dogs.
b. All dogs must be kept under strict control at all times whilst on the property.
c. Any fouling of lawns, paths etc. must be cleared up without delay.
d. The Hirer must bring the dog's bedding.
e. Dogs must not be left in the property unattended.
f. Dogs are not allowed on beds, chairs or settees, or upstairs.
10.2 in the Interest of the safety of guests and as a result of government legislation the Owner is unable to accept the following types of dog: American Pit Bull Terrier, Japanese Tosa, Fila Brasileiro and Goga Argentino even where these types of dogs are muzzled as required by law.

11.0 DESCRIPTIONS
11.1 Whilst the Owner makes every effort to ensure the accuracy of property descriptions, descriptions are inevitably subjective and are for guidance only. If there are any points of particular importance please contact the Owner to clarify information.
11.2 Whilst the Owner has taken all responsible steps to ensure that the information contained in its brochures, tariffs, leaflets and advertisements are accurate the Owner reserves the right to alter, substitute or withdraw any service, facilities or amenity.

12. LIABILITY
12.1 The Owner cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property and its, plumbing, gas, electrical or otherwise, or exceptional weather.
12.2 No responsibility is accepted for loss or damage of property (Including pets), vehicles or vehicle contents belonging to the Hirer or any member of party during their occupancy.
12.3 It is recommended that clients check with their own insurers to satisfy themselves that they have public liability cover in force for the duration of their stay.

13. COMPLAINTS
13.1 If in the opinion of the Hirer there are grounds for complaint, it is the duty of the Hirer to take it up with the Owner or caretaker immediately and in event before departure to allow remedial action to be taken.
13.2 It is specifically agreed that failure by the Hirer to notify the Owner of any complaint in accordance with the timescale set out in clause 31 .1 will entitle the Owner to refuse to entertain the complaint, irrespective of its merits.

14. WAIVER
The failure of the Owner to enforce or exercise, at any time, or for any period of time, any term of, or any right pursuant to this Agreement does not constitute and shall not be construed as a waiver of such term or right.

15. LEGAL PROVISIONS
15.1 The construction, validity and performance of this Agreement is governed by the law of England and the parties submit to the jurisdiction English Courts.
15.2 The Hirer agrees that the Contract with the Owner is made at the Owners premises and that any proceedings between the parties shall be conducted in the County Court nearest to the Owner.
15.3 Clause headings are for convenience only and do not form part of or affect the interpretation of this Agreement.

 

 

Newton Valence, Alton, Hampshire • 07774840075 • e: enquiries@inadownfarmholidayhomes.co.uk

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